Customer case studies
Customer case studies and examples
Examples of how companies and IT providers can use Cygrids infrastructure. Verified customer case studies are published once the customers have approved the names and details.
The scenarios below are illustrative, anonymized examples. Customer case studies are published only after the customers have approved the names, details, and any reported outcomes.
Example scenarios
Anonymized scenarios
Each scenario describes the customer type, challenge, requirements, solution, operational outcome, and relevant Cygrids services.
Mid-sized MSP with customer environments
Illustrative scenario- Customer type: Mid-sized MSP managing several customer environments.
- Challenge: Needed more control than the public cloud offered, without building its own data center.
- Requirements: Data residency in Sweden, a clear support channel, and the ability to provide services under its own brand.
- Cygrids solution: Private cloud with dedicated capacity, a partner agreement, and escalation to technical support.
- Operational outcome: A more predictable delivery model that enables the MSP to package infrastructure services for its own customers.
- Relevant services: Private cloud, Partner Program and Support & SLA.
SaaS provider with Swedish operations
Illustrative example- Customer type: SaaS provider with B2B customers in Sweden.
- Challenge: Wanted to reduce uncertainty around cost, data location, and support responsibility.
- Requirements: Stable compute capacity, Swedish jurisdiction, backups, and a clearly defined migration plan.
- Cygrids solution: Dedicated servers with additional storage, backup, and a planned migration.
- Operational outcome: The platform can operate closer to its customers, with clearer oversight of operations and responsibilities.
- Relevant services: Dedicated servers, Storage/backup and Migration.
Industrial company with its own hardware
Illustrative scenario- Customer type: Industrial company with business-critical systems.
- Challenge: Its in-house server room presented increasing risks relating to power, cooling, and physical access.
- Requirements: Retain control of its hardware while moving it to a more secure hosting environment in Sweden.
- Cygrids solution: Co-Location with dual independent power feeds, network connectivity, remote hands, and a defined support channel.
- Operational outcome: The internal IT team can focus on applications and business operations instead of maintaining a server room.
- Relevant services: Co-Location, Data centers & security and Support & SLA.
Company with backup and recovery needs
Illustrative example- Customer type: Company with business-critical systems and demanding recovery objectives.
- Challenge: Backups were in place, but responsibilities, retention policies, and recovery procedures were unclear.
- Requirements: Off-site backup in Sweden, a documented recovery plan, and a testable process.
- Cygrids solution: Storage and backup combined with private capacity for recovery and DR planning.
- Operational outcome: The organization gains a clearer division of responsibilities and practical documentation for incident response.
- Relevant services: Storage & backup and Private cloud.
AI team with a GPU workload
Illustrative example- Customer type: Team running AI, rendering, or compute-intensive workloads.
- Challenge: Needed GPU capacity with clearer data residency, support, and capacity planning than ad hoc workloads could provide.
- Requirements: GPU resources matched to the workload, storage close to the compute layer, and control of data within Sweden.
- Cygrids solution: A custom-quoted GPU server with appropriately matched CPU, RAM, and storage, preceded by a technical review.
- Operational outcome: The team gains a clearer operating model for compute-intensive workloads and can plan capacity more reliably.
- Relevant services: GPU servers and storage.
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